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1. Protection of Your Personal Data
1.1 What is Personal Data?
Personal data refers to any information relating to an identified or identifiable natural person. A person is deemed identifiable when they can be identified, directly or indirectly, by reference to one or more specific elements unique to their physical identity.
1.2 The Information You Provide to Us
When you use our services, we collect certain information essential to respond to your request, particularly about the features you use, how you use them, and the devices through which you access our services.
If you contact us via our contact form or by any other means, we collect the information you provide during this interaction.
2. Cookies and Other Similar Technologies
2.1 What is a Cookie?
Cookies are small text files placed on your hard drive by the website you visit. They enable the website to record and store certain information about your computer and about you.
They are essential for the proper functioning of the internet because they allow communication between two computers. The collected information is also used to operate applications you use on the website.
2.2 How Do Cookies Affect You?
Some cookies also collect personal data about you and transmit it to third-party companies. They may gather personal information you have not voluntarily shared online, such as your browsing history, where you click on the site, a session identifier, etc. When combined, this data can create a profile of your personal life, which may then be sold to advertisers. This is why we must request your permission before installing certain cookies on your computer.
2.3 Which Cookies Require Your Explicit Consent?
Not all cookies require explicit consent. So-called "functional" cookies, which allow you to benefit from this site’s features and use your personal data solely for this purpose, are presumed to have your consent (as per CNIL deliberation no. 2013-378 of December 5, 2013). Cookies that use your data for other purposes, particularly those from service providers, require your explicit consent, valid for 13 months.
2.4 What Are Cookies Used for on This Website?
We use cookies on this site to:
Ensure the website functions properly,
Contribute to the security of the service requested by the user,
Enable or facilitate electronic communication,
Provide the service requested by the user,
Measure website traffic,
Conduct advertising,
Adapt the site content to your browsing habits.
2.5 Which Cookies Requiring Consent Are Present on This Site?
Audience Measurement Cookies
We use Google Analytics cookies to produce anonymous statistics limited to our website and services. This does not allow us to identify you directly. This cookie is issued by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America. Google may cross-reference the data collected here with data from other sites or sources to create an automated profile. Google Analytics cookies have an average lifespan of two years and may transfer collected data to their servers located in the United States for commercial reuse by other Google services, subsidiaries, and business partners. Under Irish law, you can exercise your rights directly with the dedicated service or by writing to: GOOGLE Ireland Ltd., Google Data Privacy Officer, Gordon House Barrow St, Dublin 4, Ireland.
Tracking Cookies
Google Adsense cookies use data to offer you personalized ads on this site based on personal data you have shared with third-party websites. They also produce anonymous statistics limited to our site and services and do not allow us to identify you directly. This cookie is also issued by Google Inc. and can cross-reference data collected here with data from other sites or sources to create automated profiling. Google Analytics cookies have an average lifespan of two years and may transfer collected data to their servers in the United States for commercial reuse by Google’s other services, subsidiaries, and business partners. Under Irish law, you can exercise your rights by contacting GOOGLE Ireland Ltd., Google Data Privacy Officer, Gordon House Barrow St, Dublin 4, Ireland.
2.6 How to Refuse Cookies?
Some cookies are essential for the proper functioning of the website. If you set your browser to refuse all cookies necessary for the site's operation, some features, pages, or areas of the website may not be accessible. You can accept or refuse cookies that are not essential to the operation of the website, in accordance with Article 32-II of the French Data Protection Act of January 6, 1978.
3. How We Use Personal Data
3.1 Main Purposes
The primary purposes for which we use your data are:
To respond to your request via our contact forms,
For legitimate interests in improving and developing our services,
For legitimate interests in ensuring the security of our services and preventing fraudulent, illegal, or unauthorized activity,
To fulfill our legal, social, and tax obligations.
When we collect data not justified by our legal or contractual obligations, legitimate interest, or to respond to your request, we will ask for your consent and specify its scope.
3.2 Confidentiality and Conditions for Sharing Your Data
We consider the data you entrust to us as confidential. However, to provide you with our services, we may share your data with our hosting and site security subcontractors. These partners are bound by confidentiality obligations and may only use your data to carry out their tasks. We may disclose some of your personal data when legally required or when asserting our rights.
3.3 Transfer of Data Outside the European Union
Our website is hosted in France. However, we work with subcontractors located within the European Union and in the United States of America.
4. How Long Do We Keep Your Data?
We retain your personal data only as long as necessary for legitimate business practices, to meet our legal obligations (especially regarding invoicing), and as permitted by current legislation.
5. Contact Form
The contact form constitutes personal data processing under the responsibility of Rocca Maura – Les Vignerons de Roquemaure. It allows you to interact with us for any request initiated by you. Fields marked "optional" are not mandatory; all other fields must be completed so we can respond to your inquiry.
The recipients of this data are our communication department and our subcontractors in charge of website management and hosting. The contact form allows our communication department to respond to your request or forward it to the relevant department.
The data is provided directly by the person wishing to interact with Rocca Maura – Les Vignerons de Roquemaure via the fields in the form. Only the data voluntarily and expressly provided by you are processed, based on your consent according to Article 6.1 a of the GDPR. The collected data includes: name or company name, email address, subject, and message content. These data are mandatory for processing your request, and no automated decision-making is based on this collection.
The recipients of this data are the communication department, the relevant service department, and their subcontractors within their roles of webmaster and hosting. Data is not transferred outside the European Union.
We retain mandatory data until the request has been processed.
To exercise your rights, see Article 6 of this policy.
6. Your Rights Over Your Personal Data
6.1 What Are Your Rights?
In your interactions with us through this site, you have the right to access, query, and rectify your data, so we can correct, complete, update, lock, or delete any personal data concerning you that is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is unlawful.
You also have the right to object to the processing of your data for legitimate reasons. This means that if you object, we may not be able to respond to your request.
6.2 How to Exercise Your Rights and Contact Us
If you have a request regarding the protection of your data, you can contact our Data Protection Officer at contact@roccamaura.com, specifying "PRIVACY" in the subject line, or by mail at:
Rocca Maura – Les Vignerons de Roquemaure – 1 rue des vignerons, 30150 Roquemaure, France.
For your protection and the protection of all our users, we may ask you to provide proof of identity before we process your request.
Additionally, we may not be able to fulfill certain requests where a user objects to the processing of their personal data if such requests prevent us from providing our services.
You may also file a complaint with the competent supervisory authority in your country of residence, such as the CNIL for French residents.